Merchandise purchased from an authorized retailer can be returned for a full refund within 30 days of the purchase date. If sending back an item for a refund within the 30 day policy, please ship everything that you received in your initial purchase to receive full refund. For United States purchases we will send you a USPS shipping label to return your unit free of charge.
Cosmetic items such as shaving cream, exfoliating scrub, aftershave, or similar must be returned with 80% or more of product remaining to receive a refund.
Items eligible for exchange under our manufacturer warranty may be returned within 12 months. Please note that if you are outside of the 30 day money back satisfaction guarantee, you will be responsible for paying for the return shipping. International exchanges from outside the USA may also incur additional return shipping charges. Details of our Manufacturer Warranty can be found here.
These warranties only apply to purchases made from one of the authorized retailers listed below. We periodically update this list:
Amazon.com (only if purchased through Skull Shaver or BlitzLP accounts)
Walmart.com (only if purchased through Skull Shaver or BlitzLP accounts)
Costco.com (warranty coverage only, please contact Costco for refunds)
Returned merchandise must be provided to the USPS or other carrier within the time frames outlined above. International customers must return the merchandise at their own cost by a traceable method. Items returned past the time frames outlined above may be rejected for a refund or exchange by our customer service. Shipping and handling charges for returned merchandise are non-refundable unless we have made a shipping error on our part.
If sending back an electric shaver for repair or exchange, please ONLY send back your shaver handle (unless instructed otherwise). The shaver handle is the motor/battery which powers the unit. We do NOT need you to send back shaver blades ,rinse stands, travel cases ,charger or any other accessories you have received. Skull Shaver LLC is not responsible for these items if they are sent in. We are replacing the shaver handle/motor/battery only which is covered under warranty. Shaver blades and accessories are not covered.
If exchanging, please allow an additional 5-7 business days to receive your item back once our warehouse receives it. Once your item is received for a refund, it will take 3-5 business days for us to resolve your return back to your original method of purchase.